We take our clients' financial privacy very seriously. During the course of processing your application, we accumulate non-public personal financial information from you and from other sources about your income, your assets, and your credit history in order to allow a lender to make an informed decision about granting you credit. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
We collect nonpublic information about you from the following sources:
- information we receive from you on applications or other forms;
- information about your transactions with us, our affiliates, or others; and
- information we receive from a consumer reporting agency.
We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law.
American Portfolio Mortgage Corporation's SMS consent or data is not shared with any third party. Mobile opt in, SMS consent or numbers for the purpose of SMS are not shared with any third parties.
Information About You and Your Visits to the Website
All information we collect on this Website is subject to our privacy policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. We do not pass any individual's consent to receive SMS from American Portfolio Mortgage Corporation to any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS.
If you have consented to receive SMS text messages from American Portfolio Mortgage Corporation, you may receive text messages related to your mortgage. Message frequency may vary. Message and data rates may apply. You can opt-out at any time by texting "STOP". For assistance, text "HELP" or visit our Privacy Policy at https://goapmc.com/pages/apmc-privacy-policy
- Consent for SMS Communication: Information obtained as part of the SMS consent process will not be shared with third parties.
- Types of SMS Communications: If you have consented to receive text messages from American Portfolio Mortgage Corporation, you may receive text messages related to your mortgage.
- Customers and Guests: Updates regarding your Mortgage.
- Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
- Standard Messaging Disclosures: Message and data rates may apply. You can opt-out at any time by texting "STOP." Message Frequency may vary. For assistance, text "HELP" or visit our Privacy Policy.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and personal information will be encrypted using Secure Sockets Layer (SSL) technology.
The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We require the use of passwords that meet minimum length and complexity requirements. Users are also required to change their passwords periodically. To protect against unauthorized access, accounts are locked after a number of unsuccessful login attempts.
If you are logged into your account on our Website and are inactive for a certain period, you will be automatically logged out. This is a security measure that reduces the risk of unauthorized access to your account or personal information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. Email is normally not protected and may be intercepted and viewed by others. Therefore, you should refrain from sending any confidential information via unsecured email to us.
There are several precautions that you can take to protect your personal information:
- If you are using your personal computer, ensure that your operating system and antivirus software are up to date with the latest versions.
- Create strong, unique passwords for each online service that you use and change these passwords often.
- When you finish using our Website from a public computer, log out and clear the browser's cache file.
- Stay vigilant for scams like "phishing" and never provide your login information in response to any email, physical mail or phone call that claims to be from our Company.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you either by email to the primary email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
- Calling us: 888-878-3684
- Emailing us: Compliance@goapmc.com
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Sending us a letter to the address:
American Portfolio Mortgage Corporation
Attn: Compliance Department
650 E. Algonquin Road, Suite 350
Schaumburg, Illinois 60173
To register a complaint or concern, please contact us by email to: Compliance@goapmc.com.
If you need to access this Policy in an alternative format due to having a disability, please contact us by email: Compliance@goapmc.com, or by phone: (888) 878-3684.